Remove links from Billing and Support

F

froi-manila

Active Member
Jan 11, 2014
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Philippines
cPanel Access Level
Reseller Owner
we just migrated an account from another hosting provider. how can we remove the linked account to the old hosting provider's WHMCS. We executed command below but the open ticket link still redirects to the old hosting provider

whmapi1 remove_integration_link user=username app=WHMCS_Billing
1627268702289.png
 
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cPRex

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
14,425
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Root Administrator
Hey there! Just so I make sure to get you the right details, can you let me know which specific link is experiencing the issue? The API call you ran would remove the entire icon from the interface, so if you can confirm which link has the issue I can try to get you better details.
 
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