Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Removing and Re-adding Domain and MX Records

Discussion in 'E-mail Discussion' started by bdp31770, Oct 12, 2018 at 8:16 AM.

  1. bdp31770

    bdp31770 Registered

    Joined:
    Oct 10, 2014
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Website Owner
    I recently removed a domain from domain manager, and then re-added so I could point it to a different directory. When doing so, a message showed saying something like "No files will be lost if you proceed." However, after doing, domain emails could no longer be sent that were running through gmail.

    The "no files will be lost..." message made me think it was safe to remove/re-add the domain, though did doing so reset the MX records? Because, afterwards they were no longer pointed to Google and some emails were lost. Thank you for any feedback.
     
  2. cPanelLauren

    cPanelLauren Forums Analyst II
    Staff Member

    Joined:
    Nov 14, 2017
    Messages:
    3,072
    Likes Received:
    215
    Trophy Points:
    173
    Location:
    Houston
    cPanel Access Level:
    DataCenter Provider
    Hi @bdp31770

    From what interface exactly did you remove the domain? The only instance in which I can believe that a domain's data wouldn't be removed is if its subfolder remained - in this instance, you'd need to move the data from the old directory to the new.

    As far as email goes when you remove a domain the zone file is removed as well so yes you'd need to re-add the MX record to point the domain to Gmail. This won't be recovered if you re-add a domain
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice