Issue:
I have a client who has around 80 email users on their domain name. Each user is allocated 1 Gig of storage. The archiving feature is not switched on for users.
According disc usage in cPanel, the actual usage is around 20Gb across all users. But the Email Archives [ also in disc usage ] shows 138 Gb's being used. This is also tallies with what WHM is showing as total usage of around 154Gb.
3 questions:
Where is this coming from, as Archiving is not switched on?
Can I delete it?
How?
All other accounts on the server [ around 600 ] shows zero in Archive Emails, it's just this one account.
many thanks for any prompts
Nick
I have a client who has around 80 email users on their domain name. Each user is allocated 1 Gig of storage. The archiving feature is not switched on for users.
According disc usage in cPanel, the actual usage is around 20Gb across all users. But the Email Archives [ also in disc usage ] shows 138 Gb's being used. This is also tallies with what WHM is showing as total usage of around 154Gb.
3 questions:
Where is this coming from, as Archiving is not switched on?
Can I delete it?
How?
All other accounts on the server [ around 600 ] shows zero in Archive Emails, it's just this one account.
many thanks for any prompts
Nick