Removing Email Archives Question

blue-earth

Member
Feb 9, 2009
20
1
53
Issue:

I have a client who has around 80 email users on their domain name. Each user is allocated 1 Gig of storage. The archiving feature is not switched on for users.

According disc usage in cPanel, the actual usage is around 20Gb across all users. But the Email Archives [ also in disc usage ] shows 138 Gb's being used. This is also tallies with what WHM is showing as total usage of around 154Gb.

3 questions:

Where is this coming from, as Archiving is not switched on?
Can I delete it?
How?

All other accounts on the server [ around 600 ] shows zero in Archive Emails, it's just this one account.

many thanks for any prompts
Nick
 

blue-earth

Member
Feb 9, 2009
20
1
53
I have the fix for this, if anyone should have the same issue, though I doubt it.

I have never switched on Archiving, so that threw me out. But, in Tweak settings, I switched on Archiving which gained me access to the 135Gb file through the Archive function in cPanel.


Strangely it only archived between 2013 - 2016. There were some 1.7 million emails archived, bizarre but true.

I ran the script here -> unable to delete archive mails

and then switched off archiving again.
best
Nick