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removing main ip adress

Discussion in 'Bind/DNS/Nameserver' started by gadalf, Mar 10, 2015.

  1. gadalf

    gadalf Well-Known Member

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    I orderd a new vps and its ip was blacklisted, I asked my vps provider and they changed the ip adress from the vps control panel but not from the vps and send me this mesage:

    "Since we changed the main IP in our records and due to the fact that the old IP address ********** has been removed from your account, we would kindly ask you to also remove this IP address from the configuration on your server. "

    I have changed main ip in Basic cPanel & WHM Setup
    created name servers with the new ip, deleted ns records with the old ip.
    I cant Add an A Entry for Your Hostname it tells Sorry, a DNS entry for ******* already exists .

    so when i go to to delete ip in the note it shows that this ip is used with one of the old nemaeservers which I have deleted as ns records.

    can you tell me plz what to do?
     
    #1 gadalf, Mar 10, 2015
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello,

    Check to see if an entry for that IP address still exists in the following file:

    /etc/ips

    Thank you.
     
    #2 cPanelMichael, Mar 11, 2015
  3. gadalf

    gadalf Well-Known Member

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    I checked and they show both there.
     
    #3 gadalf, Mar 15, 2015
  4. gadalf

    gadalf Well-Known Member

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    can I follow the steps shown here :
    codero.com/knowledge-base/questions/248/How+to+change+the+primary+IP+addres+of++a+WHM%7B47%7DcPanel+server?
     
    #4 gadalf, Mar 15, 2015
    Last edited by a moderator: Mar 15, 2015
  5. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Yes, those steps are acceptable when changing the IP address of your server. Feel free to let us know if the issue persists after making those changes.

    Thank you.
     
    #5 cPanelMichael, Mar 16, 2015
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