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Removing old accounts not using our IP

Discussion in 'General Discussion' started by Sonic625, Sep 13, 2006.

  1. Sonic625

    Sonic625 Member

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    I did some searches and didnt find anything but might have used the wrong keywords.

    We have a couple of servers that we use for our shared hosting packages and they have been running for about 3 years. Over that time we have noticed some domains that did not contact us to let us know they either let their domains lapse or moved to another server.

    Is there a way to check all the sites on the server to see if their DNS records still point to the server IP or DNS?

    We are starting to get low on disk space and removing old accounts would probably free some space before we look at upgrades.
     
  2. rsaylor

    rsaylor Well-Known Member

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    I've been looking for something like this for years as well. I might write something one day. Let me know if you find anything.
     
  3. Sonic625

    Sonic625 Member

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    Still havent found anything just checking to see if anyone had any ideas.
     
  4. Sonic625

    Sonic625 Member

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  5. freedman

    freedman Well-Known Member

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    however!.. why havn't you been deleting them when they stop paying?
    if they're still paying for their hosting, you may not have the right to remove it.

    I have some clients who basically use my servers to test things.. they're aware of my configuration, and likely have several hosting accounts on various configurations to test their sites and applications.

    their developers will just manually configure their hosts/dns to point to my server so they can do their testing without affecting their primary hosting.

    In this case, I wouldn't know if they're using their account on my servers unless I check the bandwidth, and sometimes the monthly differences are so slight I wouldn't really notice anyway.

    it's really always best to first notify a client that their account is going to be removed and give them time to respond. if they havn't paid for their account in some time, then notify them of the cost of 'rehabilitation' and that if it's not paid by whatever date their account will be permanently deleted.

    using the tool above to identify some of these accounts would be useful, but what if someones not paying you and they still have their dns pointers as your servers?


    to me, there seems to be some other underlying problem in play :P
    my .02
     
  6. Sonic625

    Sonic625 Member

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    One of our servers is sponsored paid and 80% of the accounts are non paying customers who are business friends or otherwise given free hosting. These were from when we switched from one DC to another and from Ensim to Cpanel so paperwork and software management was not kept for these sites.
     
  7. Maximum

    Maximum Member

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  8. tish

    tish BANNED

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    Sonic, one thing you'll want to do would be go in and clean up your /backup of of some of the dead-heads... And also individually set the frequency of backups of individual accts...

    Just a thought, as it happened to me.

    Jim
     
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