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Removing Resellers

Discussion in 'General Discussion' started by deadlock, Jul 30, 2007.

  1. deadlock

    deadlock Well-Known Member

    May 12, 2002
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    When I go to Reseller Center -> Remove Reseller Privileges it seems to remove the account (no longer shows under Reseller Center) but when I go to Show Reseller Accounts it still shows at the bottom as a reseller (normal accounts show as root). I've tried re-adding and removing it again, same thing.

    Is there a way to remove the reseller account completely without removing the user account itself?
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

    Nov 29, 2006
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    Houston, TX
    cPanel Access Level:
    Root Administrator
    Removing reseller privileges *should* do what you intend it to do (remove reseller privileges without removing the user account). I'd recommend submitting a ticket regarding this issue so our technicians can take a closer look at it. I've noticed a few issues on various forums regarding reseller accounts in the past day or so.

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