Mar 21, 2016
7
2
3
Earth
cPanel Access Level
Root Administrator
Hi,

I've just imported a website from another hoster into my whm installation, created the account under the hostname example.com
It worked fine.
Sometime later in the day i changed my mind and renamed the user account (in whm, not in cpanel) example.fr
And damn! i was wrong, the main domain is example.com so i changed it back to example.com

Now it still works but only with the www prefix. www.example.com shows the website, but example.com gives me the example.com/cgi-sys/defaultwebpage.cgi error message.

Any idea how i can fix this without recreating the account from scratch?

Thanks
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
I'm happy to see the issue is now resolved. Thank you for updating us with the outcome.