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"Render Failed" when trying to create subdomain

Discussion in 'General Discussion' started by Tiago Oliveira, Oct 9, 2015.

  1. Tiago Oliveira

    Tiago Oliveira Registered

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    Hello there,

    im getting this weird erro when trying to create a subdomain via cpanel.

    i.imgur.com/U3r8hZi.png

    here is the output from /usr/local/cpanel/logs/error_log:

    Code:
    [2015-10-09 22:15:25 -0300] warn [cpanel] Cpanel::Wrap::send_cpwrapd_request The adminbin “domain” in the “Cpanel” namespace call to function “ADD” ended prematurely: The subprocess reported error 1 when it ended.: namespace=[Cpanel] module=[domain] function=[ADD]: set error in context subdomain: raw_response=[{"statusmsg":"The adminbin “domain” in the “Cpanel” namespace call to function “ADD” ended prematurely: The subprocess reported error 1 when it ended.","mode":"simple","status":1,"version":"2.3","data":"Render Failed","exit_code":256,"timeout":0,"error":1,"action":"run"}] at /usr/local/cpanel/Cpanel/Wrap.pm line 116
        Cpanel::Wrap::send_cpwrapd_request('namespace', 'Cpanel', 'module', 'domain', 'function', 'ADD', 'data', 'salaodoempreendedor-rs integrativa.com.br 1 /home/integrat/link_sde2015', 'action', 'run', 'env', HASH(0x6cee3d0)) called at /usr/local/cpanel/Cpanel/AdminBin.pm line 105
        Cpanel::AdminBin::adminrun('domain', 'ADD', 'salaodoempreendedor-rs', 'integrativa.com.br', 1, '/home/integrat/link_sde2015') called at /usr/local/cpanel/Cpanel/SubDomain.pm line 314
        Cpanel::SubDomain::_addsubdomain('salaodoempreendedor-rs', 'integrativa.com.br', 1, 0, 'link_sde2015') called at /usr/local/cpanel/Cpanel/SubDomain.pm line 252
        Cpanel::SubDomain::api2_addsubdomain(__CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, 1, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, 0) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 118
        eval {...} called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 118
        Cpanel::Api2::Exec::api2_exec('SubDomain', 'addsubdomain', HASH(0x476bb30), HASH(0x6d60388)) called at /usr/local/cpanel/Cpanel/Template/Plugin/Api2.pm line 51
        eval {...} called at /usr/local/cpanel/Cpanel/Template/Plugin/Api2.pm line 51
        Cpanel::Template::Plugin::Api2::_api2_exec('SubDomain', 'addsubdomain', HASH(0x6d60388)) called at /usr/local/cpanel/base/frontend/paper_lantern/subdomain/doadddomain.html.tt line 2
        eval {...} called at /usr/local/cpanel/base/frontend/paper_lantern/subdomain/doadddomain.html.tt line 2
        eval {...} called at /usr/local/cpanel/base/frontend/paper_lantern/subdomain/doadddomain.html.tt line 16
        Template::Provider::__ANON__(Template::Context=HASH(0x6c80c20)) called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 163
        eval {...} called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 161
        Template::Document::process(Template::Document=HASH(0x6c71278), Template::Context=HASH(0x6c80c20)) called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 347
        eval {...} called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 321
        Template::Context::process(Template::Context=HASH(0x6c80c20), Template::Document=HASH(0x6c71278)) called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 94
        eval {...} called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 91
        Template::Service::process(Template::Service=HASH(0x6c807d0), '/usr/local/cpanel/base/frontend/paper_lantern/subdomain/doadddomain.html.tt', HASH(0x6c91cb8)) called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template.pm line 66
        Template::process(Template=HASH(0x6c80458), '/usr/local/cpanel/base/frontend/paper_lantern/subdomain/doadddomain.html.tt', HASH(0x6c91cb8), SCALAR(0x42d28a0)) called at /usr/local/cpanel/Cpanel/Template.pm line 461
        Cpanel::Template::process_template('cpanel', HASH(0x6c91cb8), HASH(0x6c9fa00)) called at cpanel.pl line 1146
        main::cptt_exectag('/usr/local/cpanel/base/frontend/paper_lantern/subdomain/doadddomain.html.tt') called at cpanel.pl line 5572
        main::_parse_auto_template('/usr/local/cpanel/base/frontend/paper_lantern/subdomain/doadddomain.html.tt') called at cpanel.pl line 5417
        main::run_standard_mode() called at cpanel.pl line 838
    [2015-10-09 22:15:25 -0300] warn [cpanel] Cpanel::Wrap::send_cpwrapd_request error: namespace=[Cpanel] module=[domain] function=[ADD]: set error in context subdomain: statusmsg=[The adminbin “domain” in the “Cpanel” namespace call to function “ADD” ended prematurely: The subprocess reported error 1 when it ended.] at /usr/local/cpanel/Cpanel/Wrap.pm line 126
        Cpanel::Wrap::send_cpwrapd_request('namespace', 'Cpanel', 'module', 'domain', 'function', 'ADD', 'data', 'salaodoempreendedor-rs integrativa.com.br 1 /home/integrat/link_sde2015', 'action', 'run', 'env', HASH(0x6cee3d0)) called at /usr/local/cpanel/Cpanel/AdminBin.pm line 105
        Cpanel::AdminBin::adminrun('domain', 'ADD', 'salaodoempreendedor-rs', 'integrativa.com.br', 1, '/home/integrat/link_sde2015') called at /usr/local/cpanel/Cpanel/SubDomain.pm line 314
        Cpanel::SubDomain::_addsubdomain('salaodoempreendedor-rs', 'integrativa.com.br', 1, 0, 'link_sde2015') called at /usr/local/cpanel/Cpanel/SubDomain.pm line 252
        Cpanel::SubDomain::api2_addsubdomain(__CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, 1, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, 0) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 118
        eval {...} called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 118
        Cpanel::Api2::Exec::api2_exec('SubDomain', 'addsubdomain', HASH(0x476bb30), HASH(0x6d60388)) called at /usr/local/cpanel/Cpanel/Template/Plugin/Api2.pm line 51
        eval {...} called at /usr/local/cpanel/Cpanel/Template/Plugin/Api2.pm line 51
        Cpanel::Template::Plugin::Api2::_api2_exec('SubDomain', 'addsubdomain', HASH(0x6d60388)) called at /usr/local/cpanel/base/frontend/paper_lantern/subdomain/doadddomain.html.tt line 2
        eval {...} called at /usr/local/cpanel/base/frontend/paper_lantern/subdomain/doadddomain.html.tt line 2
        eval {...} called at /usr/local/cpanel/base/frontend/paper_lantern/subdomain/doadddomain.html.tt line 16
        Template::Provider::__ANON__(Template::Context=HASH(0x6c80c20)) called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 163
        eval {...} called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 161
        Template::Document::process(Template::Document=HASH(0x6c71278), Template::Context=HASH(0x6c80c20)) called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 347
        eval {...} called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 321
        Template::Context::process(Template::Context=HASH(0x6c80c20), Template::Document=HASH(0x6c71278)) called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 94
        eval {...} called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 91
        Template::Service::process(Template::Service=HASH(0x6c807d0), '/usr/local/cpanel/base/frontend/paper_lantern/subdomain/doadddomain.html.tt', HASH(0x6c91cb8)) called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template.pm line 66
        Template::process(Template=HASH(0x6c80458), '/usr/local/cpanel/base/frontend/paper_lantern/subdomain/doadddomain.html.tt', HASH(0x6c91cb8), SCALAR(0x42d28a0)) called at /usr/local/cpanel/Cpanel/Template.pm line 461
        Cpanel::Template::process_template('cpanel', HASH(0x6c91cb8), HASH(0x6c9fa00)) called at cpanel.pl line 1146
        main::cptt_exectag('/usr/local/cpanel/base/frontend/paper_lantern/subdomain/doadddomain.html.tt') called at cpanel.pl line 5572
        main::_parse_auto_template('/usr/local/cpanel/base/frontend/paper_lantern/subdomain/doadddomain.html.tt') called at cpanel.pl line 5417
        main::run_standard_mode() called at cpanel.pl line 838
    [2015-10-09 22:15:25 -0300] warn [SubDomain::addsubdomain] Encountered error in SubDomain::addsubdomain: Render Failed
     
    #1 Tiago Oliveira, Oct 9, 2015
    Last edited by a moderator: Oct 10, 2015
  2. Tiago Oliveira

    Tiago Oliveira Registered

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    I did a quick search in here + google and found nothing like it.

    I'm hopping to find some clues about this error in here. I will appreciate any help.
     
  3. Jcats

    Jcats Well-Known Member

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    Can you try switching the theme to x3 and see if it happens there as well
     
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  4. Tiago Oliveira

    Tiago Oliveira Registered

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    Same problem:

    i.imgur.com/6VoNcMN.png

    Code:
    [2015-10-10 10:42:43 -0300] warn [cpanel] Cpanel::Wrap::send_cpwrapd_request The adminbin “domain” in the “Cpanel” namespace call to function “ADD” ended prematurely: The subprocess reported error 1 when it ended.: namespace=[Cpanel] module=[domain] function=[ADD]: set error in context subdomain: raw_response=[{"statusmsg":"The adminbin “domain” in the “Cpanel” namespace call to function “ADD” ended prematurely: The subprocess reported error 1 when it ended.","mode":"simple","status":1,"version":"2.3","data":"Render Failed","exit_code":256,"timeout":0,"error":1,"action":"run"}] at /usr/local/cpanel/Cpanel/Wrap.pm line 116
        Cpanel::Wrap::send_cpwrapd_request('namespace', 'Cpanel', 'module', 'domain', 'function', 'ADD', 'data', 'salaodoempreendedor-rs integrativa.com.br 1 /home/integrat/link_sde2015', 'action', 'run', 'env', HASH(0x7205410)) called at /usr/local/cpanel/Cpanel/AdminBin.pm line 105
        Cpanel::AdminBin::adminrun('domain', 'ADD', 'salaodoempreendedor-rs', 'integrativa.com.br', 1, '/home/integrat/link_sde2015') called at /usr/local/cpanel/Cpanel/SubDomain.pm line 314
        Cpanel::SubDomain::_addsubdomain('salaodoempreendedor-rs', 'integrativa.com.br', 1, 0, 'link_sde2015') called at /usr/local/cpanel/Cpanel/SubDomain.pm line 183
        Cpanel::SubDomain::addsubdomain('salaodoempreendedor-rs', 'integrativa.com.br', 1, 0, 'link_sde2015') called at cpanel.pl line 3243
        main::dosubdomain('addsubdomain', ARRAY(0x7155c50)) called at cpanel.pl line 2011
        eval {...} called at cpanel.pl line 2011
        main::_api1(__CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, ARRAY(0x7155c50), __CPANEL_HIDDEN__, undef, undef) called at cpanel.pl line 1670
        main::real_exectag('<cpanel SubDomain="addsubdomain($RAW_FORM{\'domain\'},$RAW_FORM{\'rootdomain\'},1,0,$RAW_FORM{\'dir\'})">') called at cpanel.pl line 4319
        main::dotag_finished_headers(0) called at cpanel.pl line 4139
        main::cpanel_parseblock(__CPANEL_HIDDEN__) called at cpanel.pl line 4053
        main::y(GLOB(0x6570048)) called at cpanel.pl line 5425
        main::run_standard_mode() called at cpanel.pl line 838
    [2015-10-10 10:42:43 -0300] warn [cpanel] Cpanel::Wrap::send_cpwrapd_request error: namespace=[Cpanel] module=[domain] function=[ADD]: set error in context subdomain: statusmsg=[The adminbin “domain” in the “Cpanel” namespace call to function “ADD” ended prematurely: The subprocess reported error 1 when it ended.] at /usr/local/cpanel/Cpanel/Wrap.pm line 126
        Cpanel::Wrap::send_cpwrapd_request('namespace', 'Cpanel', 'module', 'domain', 'function', 'ADD', 'data', 'salaodoempreendedor-rs integrativa.com.br 1 /home/integrat/link_sde2015', 'action', 'run', 'env', HASH(0x7205410)) called at /usr/local/cpanel/Cpanel/AdminBin.pm line 105
        Cpanel::AdminBin::adminrun('domain', 'ADD', 'salaodoempreendedor-rs', 'integrativa.com.br', 1, '/home/integrat/link_sde2015') called at /usr/local/cpanel/Cpanel/SubDomain.pm line 314
        Cpanel::SubDomain::_addsubdomain('salaodoempreendedor-rs', 'integrativa.com.br', 1, 0, 'link_sde2015') called at /usr/local/cpanel/Cpanel/SubDomain.pm line 183
        Cpanel::SubDomain::addsubdomain('salaodoempreendedor-rs', 'integrativa.com.br', 1, 0, 'link_sde2015') called at cpanel.pl line 3243
        main::dosubdomain('addsubdomain', ARRAY(0x7155c50)) called at cpanel.pl line 2011
        eval {...} called at cpanel.pl line 2011
        main::_api1(__CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, ARRAY(0x7155c50), __CPANEL_HIDDEN__, undef, undef) called at cpanel.pl line 1670
        main::real_exectag('<cpanel SubDomain="addsubdomain($RAW_FORM{\'domain\'},$RAW_FORM{\'rootdomain\'},1,0,$RAW_FORM{\'dir\'})">') called at cpanel.pl line 4319
        main::dotag_finished_headers(0) called at cpanel.pl line 4139
        main::cpanel_parseblock(__CPANEL_HIDDEN__) called at cpanel.pl line 4053
        main::y(GLOB(0x6570048)) called at cpanel.pl line 5425
        main::run_standard_mode() called at cpanel.pl line 838
    [2015-10-10 10:42:43 -0300] warn [SubDomain::addsubdomain] Encountered error in SubDomain::addsubdomain: Render Failed
    
     
    #4 Tiago Oliveira, Oct 10, 2015
    Last edited by a moderator: Oct 10, 2015
  5. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    Hello :)

    Are you attempting to create a subdomain of the server's hostname? Is your server's hostname an actual domain name instead of "server.domain.tld"?

    Thank you.
     
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  6. Tiago Oliveira

    Tiago Oliveira Registered

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    No.
    Hostname : host.example.com.br
    Subdomain: salaodoempreendedor-rs.example.com.br
     
    #6 Tiago Oliveira, Oct 13, 2015
    Last edited by a moderator: Oct 13, 2015
  7. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Feel free to open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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