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Renewed SSL cert for services not updating?

Discussion in 'Security' started by jwhitesell, Oct 13, 2015.

  1. jwhitesell

    jwhitesell Registered

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    I've renewed the SSL cert for my service domain and installed the new cert to FTP, Exim, Dovecot, WHM/Cpanel/Webmail. The new certs show in the table at Home > Service Configuration > Manage Service SSL Certificates.

    However, when I run a test at any of the SSL test sites like SSL Server Test (Powered by Qualys SSL Labs) or SSL Analyzer and SSL Certificate Checker | COMODO, the old soon-to-expire certificate data shows.

    I've restarted Apache and OpenSSH - heck, I even rebooted the entire box but I'm still getting reports of the old certificate.

    I even tried reinstalling the new cert but got the same result.

    I'm not sure what else to do - suggestions?

    Thank you
     
  2. 24x7server

    24x7server Well-Known Member

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    Hello :),

    With the above SSL test URL you can not check your services SSL as these URL are checking SSL on port 443 and services SSL is installed on different port. If you want to test your hostname SSL with above URL you need to install SSL on your hostname through WHM >> SSL/TLS >> Install an SSL Certificate on a Domain
     
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  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Yes, as mentioned, it's likely those online SSL tools are checking the certificate on the wrong port. You can view the certificate directly in your browser when accessing cPanel or WHM to verify the correct certificate is installed for the cpsrvd service.

    Thank you.
     
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  4. jwhitesell

    jwhitesell Registered

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    Thanks to both of you - I've installed the cert on the additional port and all is well. Your help is appreciated!
     
  5. 24x7server

    24x7server Well-Known Member

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    Hello,

    I'm glad to hear that you were able to get everything working.
     
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  6. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    I am happy to see the issue is now resolved. Thank you for updating us with the outcome.
     
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