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Reply or forward mail doesm't goes anywhere if have any spacific domain name

Discussion in 'E-mail Discussion' started by loyalcom, Dec 13, 2015.

  1. loyalcom

    loyalcom Member

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    Hello

    I am strange that recently i am getting some complain. I explain with example
    Code:
    1) one@abc.com send a New mail to 123@example.com and he received
    2) 123@example.com reply on that mail and one@abc.com also received.
    3) Again one@abc.com reply on that mail but 123@example.com not received even check also spam box.
    4) Again one@abc.com forward that mail to123@example.com and cc to xyg@gmail.com, But no one received even check also spam box.
    5) Again one@abc.com forward that mail to123@example.com and cc to xyg@gmail.com xyz@yahoo.com, and But no one received and check also spam box.
    
    Please give me a solution.

    Best Regards

    Mahfuz
     
    #1 loyalcom, Dec 13, 2015
    Last edited by a moderator: Dec 13, 2015
  2. keat63

    keat63 Well-Known Member

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    Do you have WHM access and access to mail logs ?
     
  3. loyalcom

    loyalcom Member

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    No i don;t have
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Twitter:
    Hello :)

    Please report this issue to your web hosting provider if you do not have root access to the server so they can review /var/log/exim_mainlog.

    Thank you.
     
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