Requeuing failed (failure) messages for another delivery attempt


Nov 7, 2012
cPanel Access Level
Root Administrator
Due to a configuration issue (related to Amazon SES) we have 300 or so emails which have failed to be delivered over the last 2 days. They are no longer in the mail queue and are listed as failed (failure).

The configuration issue has been resolved now and we would like to somehow push/move these failed messages back to the mail queue so delivery can be reattempted (and it'll succeed now). Is this possible? I've done some searching on here and and haven't found any answers although it looks like a number of people have asked.


Well-Known Member
Feb 25, 2010
Houston, TX
cPanel Access Level
Root Administrator
Unfortunately, once Exim considers delivery of a message as "failed", it is moved out of the queue and Exim will not longer do anything with it. There is not a direct way to make Exim try to deliver the messages again except to send them again. The Exim queue is somewhat complex and should not be manipulated manually.