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Requires libxml2 update error

Discussion in 'EasyApache' started by mahdy_sharifi, Sep 3, 2018.

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  1. mahdy_sharifi

    mahdy_sharifi Well-Known Member

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    Hello :

    I get following error during cpanel -server update . please guide :

    Code:
    --> Running transaction check
---> Package ea-libxml2.x86_64 0:2.9.7-1.1.1.cpanel will be updated
--> Processing Dependency: libxml2 = 2.7.6-21.el6_8.1 for package: libxml2-devel-2.7.6-21.el6_8.1.x86_64
---> Package kernel.x86_64 0:2.6.32-504.8.1.el6 will be erased
---> Package kernel-devel.x86_64 0:2.6.32-696.10.2.el6 will be erased
--> Finished Dependency Resolution
Error: Package: libxml2-devel-2.7.6-21.el6_8.1.x86_64 (@updates)
           Requires: libxml2 = 2.7.6-21.el6_8.1
           Removing: ea-libxml2-2.9.7-1.1.1.cpanel.x86_64 (@EA4)
               libxml2
           Updated By: ea-libxml2-2.9.7-3.3.1.cpanel.x86_64 (EA4)
               Not found
           Installed: libxml2-2.7.8-1.x86_64 (installed)
               libxml2 = 2.7.8-1
           Available: libxml2-2.7.6-21.el6_8.1.i686 (base)
               libxml2 = 2.7.6-21.el6_8.1
 You could try using --skip-broken to work around the problem
 You could try running: rpm -Va --nofiles --nodigest
     
    #1 mahdy_sharifi, Sep 3, 2018
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello @mahdy_sharifi,

    Can you run the following commands and let us know the output?

    Code:
    rpm -qa|grep libxml
yum repolist
    Thank you.
     
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    #2 cPanelMichael, Sep 4, 2018
  3. mahdy_sharifi

    mahdy_sharifi Well-Known Member

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    Code:
    repo id                                                               repo name                                                                              status
EA4                                                                   EA4 ( EasyApache 4 )                                                                    2,679+431
cpanel-addons-production-feed                                         cPanel Addons Production Feed                                                                  55
base                                                                  CentOS-6 - Base                                                                          6,666+47
cpanel-plugins                                                        cPanel Plugins project (CentOS 6)                                                             113
epel                                                                  Extra Packages for Enterprise Linux 6 - x86_64                                         11,804+717
extras                                                                CentOS-6 - Extras                                                                              31
updates                                                               CentOS-6 - Updates                                                                          121+1
repolist: 21,469
     
    #3 mahdy_sharifi, Sep 4, 2018
    Last edited: Sep 5, 2018
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hi @mahdy_sharifi,

    I'm not seeing the output for the "rpm -qa|grep libxml" command. Can you post that as well?

    Thanks!
     
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    #4 cPanelMichael, Sep 7, 2018
  5. mahdy_sharifi

    mahdy_sharifi Well-Known Member

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    sorry :

    Code:
     rpm -qa|grep libxm
cpanel-perl-526-libxml-perl-0.08-1.cp1170.noarch
ea-libxml2-2.9.7-1.1.1.cpanel.x86_64
libxml2-devel-2.7.6-21.el6_8.1.x86_64
libxml2-python-2.7.8-1.x86_64
libxml2-2.7.8-1.x86_64
     
    #5 mahdy_sharifi, Sep 7, 2018
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello,

    It looks like the your system is using a version of the libxml2 RPM that isn't provided by default with CentOS 6. On your system:

    Code:
    libxml2-2.7.8-1.x86_64
    On a standard CentOS 6 system:

    Code:
    libxml2-2.7.6-21.el6_8.1.x86_64
    This is leading to dependency issues when YUM attempts to update the libxml2-devel RPM. Can you provide more information on how this RPM was updated on your system?

    Thank you.
     
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    #6 cPanelMichael, Sep 11, 2018
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