Reseller account bandwidth not being charged

[hariskhan]

Hello,

I have multiple sub-accounts under a reseller on one of my servers.

Its like the main reseller's accounts attributes;

- Disk Quota
- Bandwidth Quota

are not being charged for the collective usage of the above mentioned resources.

The reseller account when checked in whm for disk quota and bandwidth should show the total usage of disk and bandwidth summed up against all its sub-accounts, shouldn't it? They aren't on my server for any! of the resellers.

What could be wrong? I'm running the latest whm/cpanel opn fbsd 5.4

 

[jayh38]

try running

/scripts/fixquotas

also be sure your stats software configuration settings in whm is allocated enough time to run, otherwise logs may not get fully processed