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Reseller account creation package

Discussion in 'General Discussion' started by mcb247, Jun 19, 2014.

  1. mcb247

    mcb247 Registered

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    Hi All,

    I have just set up a reseller account mainly for my clients... I have noticed that although I have set up various accounts eg gold silver bronze etc ... everyone that has opened an account has gone on to a reseller example account this has a default of 15000 mb which is far too much ... I cant find anywhere to change this and it will not let me change from default either ..... any help would be appreciated thanks
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    Do you have access to "WHM Home » Account Functions » Upgrade/Downgrade an Account" to modify the package assigned to the account?

    Thank you.
     
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  3. mcb247

    mcb247 Registered

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    Yes we have access , but it is saying we have exceeded limit so will not let us modify.
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Please contact your hosting provider to see if they can allow overselling or modify the existing limits for the accounts.

    Thank you.
     
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  5. mcb247

    mcb247 Registered

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    Thanks will do
     
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