Reseller account disk space limits

[Wade John Beckett]

Hi,

I currently have a number of resellers on my cPanel server.
I created a package in WHM that allocates lets say 50GB of disk space to the reseller.

The problem I am facing when going to "View Reseller Usage and Manage Account Status" is the following:

• While the package is set to 50GB for one reseller account, each new "Account" added and owned by the reseller raises the overall "Disk Space Limit" by the amount set by that package.
• To further clarify with an example: a reseller package with 50GB, creates 10 accounts each with 1GB "Disk Space Limit". The overall "Disk Space Limit" in "View Reseller Usage and Manage Account Status" then increases to 60GB

So my questions are as follows:

1. How do I limit the resellers overall "Disk Space Limit", to match the amount set by the resellers "Package". Another way of asking is how do I ensure that the "Disk Space Limit" set by the resellers accounts do not increase the overall "Disk Space Limit" set for that reseller.
   
2. How can I automate this process as the default for each new reseller.

 

[rpvw]

Sounds like you might have Overselling enabled.

You may want to check out the docs at Overselling - cPanel Knowledge Base - cPanel Documentation

 

[cPanelMichael]

Hello,

You are seeing the allocated (the sum of the maximum allowed usage for all the reseller's accounts) number in the interface. The following document explains how this works:

Edit Reseller Nameservers and Privileges - Version 64 Documentation - cPanel Documentation

Thank you.