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reseller account problem

Discussion in 'General Discussion' started by JeffV, Jan 26, 2005.

  1. JeffV

    JeffV Registered

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    Reseller is trying to setup an account but getting this error

    Sorry you cannot create this account because you are out of disk space

    Account Resource Limits
    Resource Max Allowed Remaining
    Disk Space 1500 Megabytes 3500 (Allocated) -2000
    Bandwith 25000 Megabytes 50000 (Allocated) -25000

    In other words, it shows a negative amount of disk space available
    and a negative amount of bandwidth available...

    Suggestions?
     
  2. weaver

    weaver Active Member

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    What does it say in the Reseller Center for this reseller under Edit Privileges/Nameservers?

    It would appear your reseller is well over his allocated limit?
     
  3. Elliot

    Elliot Well-Known Member

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    Try Logging into WHM

    Reseller Center
    Select a Reseller:
    Edit Privileges/Nameservers

    Resource Usage Limits (if enabled above)
    Check both boxes for: Overselling Allowed

    When that is not checked it adds everything up so for example if you gave him 500mb space
    and 100gb transfer

    and he created two accounts allowing 250mb space, and 50gb transfer each that would max him
    out, even though he dosn't take up that disk space.

    Now, you can have him upgrade to a bigger plan and up his Space/Transfer. Or you can
    always just check those two boxes :). It's up to you as the server owner.
     
    #3 Elliot, Jan 26, 2005
    Last edited: Jan 26, 2005
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