Reseller account with dedicated IP: wrong DNS zone setup?

grenzi

Registered
Jun 23, 2010
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Hello everybody,

I have a customer with a reseller account and a dedicated IP that differs from the main shared IP of the server. In the "manage reseller's IP delegation" and "manage reseller's main/shared IP" sections under "Reseller center" I've set the user to only use his dedicated IP, but when he creates new accounts the corresponding DNS zones appear strange. In fact, while for all the entries I see the correct dedicated IP, for the ftp A entry the main shared IP of the server is set instead of the dedicated one. I can't find anything that explains this strange behavior, not even whether it's normal or not. Any suggestion?

Thank you :)