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Reseller Accounts Now Showing Under Multiple Account Transfer

Discussion in 'General Discussion' started by oshs, Aug 23, 2007.

  1. oshs

    oshs Well-Known Member
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    Hi,

    When trying to copy a reseller and all associated sub-accounts using the "Copy multiple accounts/packages from another server" tool - the list of resellers is empty. Hence cannot automatically select all the reseller's accounts.

    Does anyone know how to correct this so all resellers are displayed in the drop-down?

    Regards,
    Suhail.
     
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    #1 oshs, Aug 23, 2007
  2. VeZoZ

    VeZoZ Well-Known Member

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    It's now listing the resellers on the server you're transferring to. I have no idea why it would do this but that is what it is doing now.
     
    #2 VeZoZ, Aug 23, 2007
  3. cPanelKenneth

    cPanelKenneth cPanel Development
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    This is currently a bug within cPanel:
    http://bugzilla.cpanel.net/show_bug.cgi?id=5785
     
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    #3 cPanelKenneth, Aug 24, 2007
  4. ha77ab

    ha77ab Registered

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    any solution?
     
    #4 ha77ab, Aug 27, 2007
  5. krisdv

    krisdv Well-Known Member

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    It is now categorized as feature request rather then bug. :rolleyes:
     
    #5 krisdv, Sep 4, 2007
  6. oshs

    oshs Well-Known Member
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    Wha?! Why???!
     
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    #6 oshs, Sep 4, 2007
  7. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Generally when something is reported that is discovered to be intended by design, it is reclassified from being a bug to a feature request. Instead of it being a bug, it is intended functionality. It is rare that this occurs, but that is the logic behind it.

    However, reclassification from bug to feature request does not mean it will not be acted upon. It makes the developers debate intended functionality and the possibility of having both intended functionality (what it is designed to do now) and anticipated functionality (what you expected to happen) be supported.
     
    #7 cPanelDavidG, Sep 4, 2007
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