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Reseller accouts out of order

Discussion in 'General Discussion' started by sensai, Sep 17, 2013.

  1. sensai

    sensai Member

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    Hi everyone, to start I hope I am posting this question in the correct are as I am new to forums, (dont want to get in trouble from the get go) :)

    Ok, here I go, bear with me as I will try to be as thorough with my question as I can.

    I just made the switch finally from a longtime shared server to a VPS account. Everything was migrated over for me but is not listed correctly in terms of reseller accounts.. My reseller acct on the shared server was "tomsr" which has 30+ accounts... I have 2 reseller accounts I created in there "bob" and "casey"

    Were the problem is after the migration was complete, my "tomsr" is listed on my VPS as a reseller and so is "casey" but "bob" is shown as root in the reseller list.. So when I do an edit resller permission, it only show 2 choices "tomsr" and "casey"... "bob" is a customer and I cant even edit his priveledges since he is considered root and not a reseller account.

    Is there a way to make the "tomsr" accounts into root and put the "bob" account back with the "casey" account as the resellers.

    Any help would be greatly appreciated as I am baffled at this point.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    You can change ownership of multiple accounts via:

    "WHM Home » Resellers » Change Ownership of Multiple Accounts"

    Is this what you are attempting to do, or is there some other ownership value you are attempting to modify?

    Thank you.
     
  3. sensai

    sensai Member

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    Basically all my personal accounts need to be in root , so as of now I m actually a reseller on my own server as the user "bob" has all his accounts in root and not called "bob"
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Yes, you can use the following option to change account ownership:

    "WHM Home » Resellers » Change Ownership of Multiple Accounts"

    Thank you.
     
  5. sensai

    sensai Member

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    Thanks, I really appreciate your help :)
     
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