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Reseller can log into cPanel, but not WHM

Discussion in 'General Discussion' started by rabid_nerd, Jul 2, 2004.

  1. rabid_nerd

    rabid_nerd Member

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    Location:
    McSherrystown, PA
    I've been bad and always logged into root.

    I don't have any resellers, and got cPanel with my server, so I'm the only WHM user.

    I set up some of my sites as resellers by more-or-less category.

    I set them up long ago.

    More recently, I set them all to own their own accounts.

    I finally tried to log into one reseller account into WHM, but got "Login Attempt Failed"

    So, I figured I might just have the wrong user/pass, so I tried cPanel, and it worked.

    I went back and tried WHM again, and got the same error.

    I came here and searched the forums over and over to no avail.

    I tried removing and then re-instating reseller priveleges - no effect.

    I tried adding reseller priveleges to another account - no access.

    Any advice would be appreciated.

    On Edit:
    WHM 9.4.0 cPanel 9.4.1-R64
    RedHat 9 - WHM X v3.1.0
     
  2. rabid_nerd

    rabid_nerd Member

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    Anybody home?
     
  3. SACHIN

    SACHIN Guest

    please help

    i am the second with same problem............
    is there anyone with solution????
     
  4. richy

    richy Well-Known Member

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    Make that a third:
    WHM 10.0.0 cPanel 10.1.0-C4
    RedHat Enterprise 3 i686 - WHM X v3.1.0

    :(
     
  5. richy

    richy Well-Known Member

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