reseller can restore own users full backup ?

mahdy_sharifi

Well-Known Member
Feb 26, 2012
218
1
68
cPanel Access Level
Root Administrator
Hello :

Is it possible add reseller permission to restore own customer fullbackup over WHM ?

Regards
 

Marin Todorov

Registered
Apr 5, 2015
2
0
1
Bulgaria
cPanel Access Level
Root Administrator
The option is only available if "all" privileges are given to the reseller in question. This can be set within WHM -> Reseller Center -> Edit Privileges for the reseller. Giving such privileges for a user is not recommended.

From what I see there is already a feature request for this: here.

You can alternatively use the "restore" option within the "Backups" module in cPanel. However it is a bit limited and you will only be able to perform restore if you have a backup copy of the content on your computer.
 

ffeingol

Well-Known Member
PartnerNOC
Nov 9, 2001
326
50
328
cPanel Access Level
DataCenter Provider
Or look at JetBackup and you can turn on various restore options (whole account, files, databases etc.) and both the reseller and cpanel level. One caveat if you do enable full account restore. It will terminate the account and then perform the restore. That may or may not be what the client expects to happen.