Reseller cant login after WHM is Installed

MrWildan

Registered
Jan 4, 2012
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0
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cPanel Access Level
Root Administrator
Cant login to Reseller after WHM is Installed

Greetings all ...

I just finished a new setup WHM on my VPS, and after all was installed it was time to test the WHM on my VPS, then I create a Reseller account to test, once made ??and my reseller account using the reseller's login was not able, with the message error "Login Attempt Failed!"

does anyone know the cause?

Thank you.
 
Last edited:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,243
463
Hello :)

You will need to ensure that you are entering the full reseller username and password when attempting to access Web Host Manager. If it continues to fail, try changing the password for the account you have assigned reseller privileges to.

Thank you.