The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Reseller cant login after WHM is Installed

Discussion in 'General Discussion' started by MrWildan, Jan 4, 2012.

  1. MrWildan

    MrWildan Registered

    Joined:
    Jan 4, 2012
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    51
    cPanel Access Level:
    Root Administrator
    Cant login to Reseller after WHM is Installed

    Greetings all ...

    I just finished a new setup WHM on my VPS, and after all was installed it was time to test the WHM on my VPS, then I create a Reseller account to test, once made ??and my reseller account using the reseller's login was not able, with the message error "Login Attempt Failed!"

    does anyone know the cause?

    Thank you.
     
    #1 MrWildan, Jan 4, 2012
    Last edited: Jan 4, 2012
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    37,176
    Likes Received:
    1,295
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    You will need to ensure that you are entering the full reseller username and password when attempting to access Web Host Manager. If it continues to fail, try changing the password for the account you have assigned reseller privileges to.

    Thank you.
     
    #2 cPanelMichael, Jan 5, 2012
  3. MrWildan

    MrWildan Registered

    Joined:
    Jan 4, 2012
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    51
    cPanel Access Level:
    Root Administrator
    Thanks for reply problem solved :)

    im just reinstalling WHM and now works properly..
     
    #3 MrWildan, Jan 5, 2012
(You must log in or sign up to post here.)
Loading...
Similar Threads - Reseller cant login
  1. hicom

    How to fix change of resellers ownership mistake

    hicom, Aug 22, 2017 at 3:56 PM, in forum: Workarounds and Optimization
    Replies:
    1
    Views:
    12
    cPanelMichael
    Aug 22, 2017 at 3:58 PM
  2. electric

    Add ability to "do not delete dns" when terminating reseller and their accounts.

    electric, Aug 20, 2017 at 4:39 PM, in forum: General Discussion
    Replies:
    1
    Views:
    39
    cPanelMichael
    Aug 21, 2017 at 12:49 PM
  3. DennisMidjord

    Reseller mails when bandwidth/disk space reaches limit

    DennisMidjord, Jul 26, 2017, in forum: General Discussion
    Replies:
    5
    Views:
    72
    cPanelMichael
    Jul 27, 2017
  4. ladydi711

    Splitting out Reseller and associated accounts to another server

    ladydi711, Jul 17, 2017, in forum: General Discussion
    Replies:
    7
    Views:
    122
    cPanelMichael
    Aug 17, 2017 at 3:13 PM
  5. furquan

    SOLVED Backup Full Reseller account

    furquan, Jul 6, 2017, in forum: Data Protection
    Replies:
    8
    Views:
    124
    cPanelMichael
    Jul 6, 2017

Share This Page