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Reseller cant login after WHM is Installed

Discussion in 'General Discussion' started by MrWildan, Jan 4, 2012.

  1. MrWildan

    MrWildan Registered

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    Cant login to Reseller after WHM is Installed

    Greetings all ...

    I just finished a new setup WHM on my VPS, and after all was installed it was time to test the WHM on my VPS, then I create a Reseller account to test, once made ??and my reseller account using the reseller's login was not able, with the message error "Login Attempt Failed!"

    does anyone know the cause?

    Thank you.
     
    #1 MrWildan, Jan 4, 2012
    Last edited: Jan 4, 2012
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    You will need to ensure that you are entering the full reseller username and password when attempting to access Web Host Manager. If it continues to fail, try changing the password for the account you have assigned reseller privileges to.

    Thank you.
     
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    #2 cPanelMichael, Jan 5, 2012
  3. MrWildan

    MrWildan Registered

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    Thanks for reply problem solved :)

    im just reinstalling WHM and now works properly..
     
    #3 MrWildan, Jan 5, 2012
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