The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Reseller Center BUG

Discussion in 'General Discussion' started by YaroMan, May 24, 2005.

  1. YaroMan

    YaroMan Registered

    Joined:
    Dec 8, 2004
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    151
    Hello,
    Last nigt we update a cPaenl on one of our servers.
    After we run update non of users can't login to cPanel/WHM.
    When I'm going to Reseller Center, View Usage/Stats and Manage (suspend,terminate,etc) all accounts shows as suspended. All resellers accounts shows as suspended. I try to unsuspend them all and it is did not work. I try unsuspend account one by one same can't do it. :cool:

    Please some one help me to solve this problem, becouse no one can login to server.

    Best Regards
    Yaroslav

    http://bugzilla.cpanel.net/show_bug.cgi?id=2553
     
    #1 YaroMan, May 24, 2005
    Last edited: May 24, 2005
  2. challii

    challii Well-Known Member

    Joined:
    Feb 3, 2004
    Messages:
    98
    Likes Received:
    0
    Trophy Points:
    156
    I would take a guess as to say that your password file has become corrupted / gone missing.

    Check /etc/shadow and make sure things look right in there.
     
    #2 challii, May 24, 2005
  3. YaroMan

    YaroMan Registered

    Joined:
    Dec 8, 2004
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    151
    Look,
    The server now is no longer in production we moved accounts to another server and disconect ethernet cabel. For some reson root password is gone too now. And server rebooted automaticly at 6:13 AM EST today. No error massage nothing. And it is after I update cPaenl pn a server.
     
    #3 YaroMan, May 24, 2005
  4. cPanelBilly

    cPanelBilly Guest

    This sounds more like a server hack from what you are describing. I would have a security team take a look at it.
     
    #4 cPanelBilly, May 24, 2005
  5. YaroMan

    YaroMan Registered

    Joined:
    Dec 8, 2004
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    151
    But look when server is not online, and it getting reboot becouse of Kornel error or some other thing. But it was ok beofre I update a cPaenl
     
    #5 YaroMan, May 24, 2005
  6. Blue|Fusion

    Blue|Fusion Well-Known Member

    Joined:
    Sep 12, 2004
    Messages:
    378
    Likes Received:
    0
    Trophy Points:
    166
    Location:
    Cleveland, Ohio
    cPanel doesn't mess with the kernel, so it may have been a corrupt kernel. By looking at the Bugzilla reply, you're running RHEL3. Well first off, I highly suggest running up2date -u and up2date -uf kernel-smp kernel-utils redhat-release

    That will update your system to the recent updates released by RHN last week. After that, check /boot/grub/grub.conf that the new kernel is selected as default, and then reboot. The new server may help your situation, but it may not.
     
    #6 Blue|Fusion, May 24, 2005
(You must log in or sign up to post here.)
Loading...
Similar Threads - Reseller Center
  1. ladydi711

    Splitting out Reseller and associated accounts to another server

    ladydi711, Jul 17, 2017 at 10:38 AM, in forum: General Discussion
    Replies:
    1
    Views:
    36
    cPanelMichael
    Jul 17, 2017 at 1:24 PM
  2. furquan

    SOLVED Backup Full Reseller account

    furquan, Jul 6, 2017, in forum: Data Protection
    Replies:
    8
    Views:
    72
    cPanelMichael
    Jul 6, 2017
  3. Lek

    SOLVED Reseller can access all cPanel accounts

    Lek, Jul 5, 2017, in forum: E-mail Discussions
    Replies:
    2
    Views:
    89
    Lek
    Jul 8, 2017
  4. Wade John Beckett

    Reseller account disk space limits

    Wade John Beckett, Jun 18, 2017, in forum: General Discussion
    Replies:
    2
    Views:
    86
    cPanelMichael
    Jun 19, 2017
  5. Andy M-B

    Customising notifications per reseller

    Andy M-B, Jun 9, 2017, in forum: General Discussion
    Replies:
    3
    Views:
    77
    Infopro
    Jun 9, 2017

Share This Page