Greetings All !
I'm a webhosting reseller who's gone with CPanel-providing webhosts for somewhere between 6-8 years now, I think.
My provider recently upgraded Cpanel to version 11.1-EDGE, build 8908. (I'm not sure what version we upgraded FROM.)
During an investigation of a customer problem with email after this upgrade, I discovered that CPanel's email storage file structure apparently changed. I'd used File Manager in the past to investigate some email issues, so I was familiar with what the old structure was... and was surprised to see things split out into "new", "cur", and "tmp" subdirectories.
I was also surprised to see that the names of the actual individual message files stored within those directories ends with "server.myhostingprovider.net" !!
(At first, I thought this was a glitch and was limited to only this customer's one mailbox. However, my provider basically proved to me that this is happening for all email server-wide.)
I expressed my annoyance at this, since any customer of mine could use File Manager to stumble onto the same thing... and thereby figure out who my provider is... and possibly "cut out the middle man" / ie. ME !!
My provider simply said "that's the way CPanel is writing the files now. There's nothing we can do about it."
Is this true? Is there indeed nothing they can do (since obviously, CPanel's pulling this phrase from some configuration value somewhere)?
Is this something that can be fixed or changed in later versions?
Thank you,
-= Dave =-
I'm a webhosting reseller who's gone with CPanel-providing webhosts for somewhere between 6-8 years now, I think.
My provider recently upgraded Cpanel to version 11.1-EDGE, build 8908. (I'm not sure what version we upgraded FROM.)
During an investigation of a customer problem with email after this upgrade, I discovered that CPanel's email storage file structure apparently changed. I'd used File Manager in the past to investigate some email issues, so I was familiar with what the old structure was... and was surprised to see things split out into "new", "cur", and "tmp" subdirectories.
I was also surprised to see that the names of the actual individual message files stored within those directories ends with "server.myhostingprovider.net" !!
(At first, I thought this was a glitch and was limited to only this customer's one mailbox. However, my provider basically proved to me that this is happening for all email server-wide.)
I expressed my annoyance at this, since any customer of mine could use File Manager to stumble onto the same thing... and thereby figure out who my provider is... and possibly "cut out the middle man" / ie. ME !!
My provider simply said "that's the way CPanel is writing the files now. There's nothing we can do about it."
Is this true? Is there indeed nothing they can do (since obviously, CPanel's pulling this phrase from some configuration value somewhere)?
Is this something that can be fixed or changed in later versions?
Thank you,
-= Dave =-