Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Reseller Contact Information

Discussion in 'General Discussion' started by sparek-3, Nov 23, 2007.

  1. sparek-3

    sparek-3 Well-Known Member

    Joined:
    Aug 10, 2002
    Messages:
    1,719
    Likes Received:
    97
    Trophy Points:
    328
    cPanel Access Level:
    Root Administrator
    Where is a reseller suppose to set their contact information at?

    We have a reseller that has set up their contact e-mail address in their control panel. The contact address is a gmail.com address. However, when that reseller logs into their WHM and Upgrade/DownGrades an account, the logs show the Upgrade/DownGrade message going to the main server contact (this is correct) and to admin@domain.com.

    I'm not sure why the message is going to admin@domain.com and not the user's gmail.com account.
     
    #1 sparek-3, Nov 23, 2007
  2. meirhosting

    meirhosting Member

    Joined:
    Feb 14, 2007
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    151
    I've got the same problem, did you ever correct this?
     
    #2 meirhosting, Dec 4, 2007
  3. sparek-3

    sparek-3 Well-Known Member

    Joined:
    Aug 10, 2002
    Messages:
    1,719
    Likes Received:
    97
    Trophy Points:
    328
    cPanel Access Level:
    Root Administrator
    I was told this was fixed in the latest cPanel release. It probably hasn't made it to Stable yet. What release tree are you running and are you running the latest version of that release tree?

    I haven't upgraded yet, so I can't say for sure if this was resolved or not.
     
    #3 sparek-3, Dec 4, 2007
(You must log in or sign up to post here.)
Loading...
Similar Threads - Reseller Contact Information
  1. Sushant Nepal

    Reseller Package Modification Not Working

    Sushant Nepal, Aug 8, 2018, in forum: General Discussion
    Replies:
    1
    Views:
    35
    cPanelMichael
    Aug 9, 2018
  2. Stavro

    SOLVED AutoSSL DCV HTTP redirection error on reseller IPs

    Stavro, Aug 7, 2018, in forum: Security
    Replies:
    3
    Views:
    147
    cPanelLauren
    Aug 8, 2018
  3. Benjamin D.

    SOLVED All reseller zones disappeared after transfer?

    Benjamin D., Jul 26, 2018, in forum: Bind/DNS/Nameserver
    Replies:
    8
    Views:
    124
    cPanelMichael
    Jul 27, 2018
  4. slinky

    SOLVED Create reseller with its own IP shared with customers

    slinky, Jul 19, 2018, in forum: General Discussion
    Replies:
    2
    Views:
    62
    cPanelMichael
    Jul 19, 2018
  5. peter123

    Limit number of addon domains in reseller hosting

    peter123, Jul 6, 2018, in forum: General Discussion
    Replies:
    1
    Views:
    80
    cPanelLauren
    Jul 6, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice