Reseller dedicated ip

[nost]

Hi there,

First of all sorry for my english, it's not my first language :

I currently use :

Cpanel 5.2.0-S109
RedHat 7.2

All of our hosting package have a dedicated IP address ... i add a reseller account with these privilege :

- Unlimited Amount of account
- Account Creation
- Account Suspension
- Account Termination
- Account Upgrades
- Add Domains
- Allow Creation of Packages with Shell Access
- Allow Creation of Packages with a Dedicated IP
- Allow creation of packages with Parked Domains
- Enabling/Disabling FrontPage Extensions
- Enabling/Disabling SSL Support
- List Accounts
- News Modification
- Park Domain
- Password Modification
- Reset Shopping Cart
- Turn an account into a demo account
- View Account Bandwidth Usage
- View Account Statistics
- View Server Status

This reseller have is own Name Server : ns1 and ns2


Under Manage Reseller Ip Delegation the option :

Allow bearm to use any avalible ip address

IS checked

The problem is : When the reseller add a new client (with our hosting plan), the created account have a shared IP address not a dedicated ....

I try on different hosting package, and it's always the same IP address who are delegate ....

MY question is :

What i have to do to give to our reseller dedicated IP address and not shared IP ?

I forgot to check something ?

Regards,

Dany Boucher

 

[nost]

nobody knows ?

 

[hostultra]

Check &Account Modification&

 

[jolly]

In reseller center there is option of shared/dedicated IP delegation.

 

[Website Rob]

Under Manage Reseller Ip Delegation the option :

Allow bearm to use any avalible ip address

IS checked

You cannot use that setup or you'll screwup your whole Server.

Only allow the Reseller to use the IPs allocated to them. And under 'Manage Reseller Main Shared/Ipless Ip' make sure to select the correct IP address -- usually NS1 or NS2 of the Reseller.

 

[sv1]

I'm having a similar problem, I need to change existing account IPs to a reseller's IP. Can I do this from the control panel or do I need to edit something in shell? And if so how would I do so?

Thanks!

 

[Website Rob]

Changing an existing account IP to something else is available through WHM using: Change Account IP or similar type wording.