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Reseller List Foobarred...

Discussion in 'General Discussion' started by buccaneerob, Apr 4, 2007.

  1. buccaneerob

    buccaneerob Active Member

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    After transferring over all the data/config from my old failing hard drive to a new hard drive, I've noticed everything is working as expected, except one item...

    In WHM when I click "Show Reseller Accounts", I see a nice list of domains organized by Reseller, from what I can tell this is accurate.

    However when I go into the Reseller Center and choose a reseller and click "View Usage", no accounts are displayed under the resellers. The resellers are listed, just not the individual accounts.

    So when I click 'Show Reseller Accounts' it works fine, but when I try to manage a reseller it shows that they do not have any accounts.

    Is there any way to have CPanel repair this for me? I've tried /scripts/fixeverything and /scripts/updateuserdomains however the problem is still here.

    Any help would be appreciated.

    Thanks
     
  2. david510

    david510 Well-Known Member

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    Check if reseller accounts has got the reseller privileges added.
     
  3. chirpy

    chirpy Well-Known Member

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    Go on, have a guess
    Did you remember to copy over:

    /etc/true*

    IIRC, /etc/trueuserowners contains the Reseller/account ties.
     
  4. buccaneerob

    buccaneerob Active Member

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    Thanks David, all of the reseller have the appropriate privs.


    Chirpy, many thanks yet again, it seems that /etc/trueuserowners file contained the fix.

    Thanks!
     
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