The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Reseller over quota

Discussion in 'General Discussion' started by rodeoXtreme, Oct 1, 2007.

  1. rodeoXtreme

    rodeoXtreme Registered

    Joined:
    Jun 16, 2007
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Hello,

    I am new to the reseller center but have a couple of our resellers that are over their disk quota but their account did not suspend or at least stop them from adding additional accounts.

    For example:

    Reseller max quota is 12,000 mb of space but they are now over 21,000 mb. The system did not suspend it.

    We have Resource Limits enabled at 12,000 mb with Overselling enabled.

    I am wondering if I have something set incorrectly.

    Any help would be appreciated.

    Thanks
     
  2. cPanelKenneth

    cPanelKenneth cPanel Development
    Staff Member

    Joined:
    Apr 7, 2006
    Messages:
    4,458
    Likes Received:
    22
    Trophy Points:
    38
    cPanel Access Level:
    Root Administrator
    What is the full cPanel version number you are using?
     
  3. ramystyle

    ramystyle Well-Known Member

    Joined:
    Feb 9, 2004
    Messages:
    64
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Montreal
    Hi,

    I know this is an old post but were you able to solve the problem ?

    I'm having the same problem.. My reseller went over his limit by 1 gig and the systems did not stop him..

    Any help would be appreciated !
     
  4. RobertNikic

    RobertNikic Active Member

    Joined:
    Jun 20, 2008
    Messages:
    31
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Tampa Bay
    Hello,

    I would suggest contacting cPanel support at https://tickets.cpanel.net/submit/index.cgi?reqtype=tickets

    If you have any further questions, feel free to contact me.
     
Loading...

Share This Page