Reseller owns a reseller possible?

[tejli009]

Hello!

I have created 3 resellers and two of them added as owner the first created reseller.

Reseller1 (owner root)
Reseller2 (owner Reseller1)
Reseller3 (owner Reseller1)

Reseller 1 have quota of 6MB
Reseller 2 = 3MB
Reseller 3 = 3MB

Now, reseller 2&3 uploaded 6MB and when I show the usage of Reseller1 on list accounts it shows 0MB!

Why the usage of Reseller2&3 is not counted? They are owned by Reseller1.

Can someone please explain?


Thank you!

 

[cPanelKenneth]

In your example are you stating the Reseller 2 and 3 are each consuming 3 MB of disk space?

 

[tejli009]

Yes, each of them uses 3 MB total 6MB. But when I check the usage of Reseller1 it shows 0MB.

 

[tejli009]

Here is an live example:

misterho is owned by master1
misterho uses 4 MB
master1 shows 0MB

EDIT: it's not quota problem. I have updated the quota more times. using /scripts/fixquota or similar to it.

 

[cPanelMichael]

Hello

The disk space usage you see under "List Accounts" is the individual disk space usage for each account. Reseller disk space usage is only displayed in:

"WHM >> Reseller >> View Reseller Usage and Manage Account Status"

Please also ensure you review the following document:

Edit Reseller Nameservers and Privileges - Documentation - cPanel Documentation

Thank you.