Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Reseller Package Modification Not Working

Discussion in 'General Discussion' started by Sushant Nepal, Aug 8, 2018.

Tags:
  1. Sushant Nepal

    Sushant Nepal Registered

    Joined:
    Aug 8, 2018
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Kathmandu
    cPanel Access Level:
    Reseller Owner
    I own a reseller hosting with 100GB space. There's still 9.35 GB space left. One of the package is assigned 35 GB space and only one site is associated with this package. So, now I want to increase it to 40 GB.
    I do this :
    1. I open my WHM account.
    2. Go to 'Edit A Package'.
    3. Select the 35 GB package.
    4. Modify the Disk Quota to '40000'
    5. Save Changes.
    But nothing changes. The package is still assigned 35 GB. Can anybody please help? I looked everywhere but couldn't find anything.
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,803
    Likes Received:
    1,898
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello @Sushant Nepal,

    I've been unable to reproduce this behavior on a test system. As a reseller, I recommend contacting your reseller hosting provider to report this issue so they can take a closer look at the system.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice