Reseller Package Modification Not Working

Sushant Nepal

Registered
Aug 8, 2018
1
0
0
Kathmandu
cPanel Access Level
Reseller Owner
I own a reseller hosting with 100GB space. There's still 9.35 GB space left. One of the package is assigned 35 GB space and only one site is associated with this package. So, now I want to increase it to 40 GB.
I do this :
  1. I open my WHM account.
  2. Go to 'Edit A Package'.
  3. Select the 35 GB package.
  4. Modify the Disk Quota to '40000'
  5. Save Changes.
But nothing changes. The package is still assigned 35 GB. Can anybody please help? I looked everywhere but couldn't find anything.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,215
363
Hello @Sushant Nepal,

I've been unable to reproduce this behavior on a test system. As a reseller, I recommend contacting your reseller hosting provider to report this issue so they can take a closer look at the system.

Thank you.