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Reseller package

Discussion in 'General Discussion' started by claudiu.sonel, Jan 27, 2012.

  1. claudiu.sonel

    claudiu.sonel Registered

    Jan 27, 2012
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    I have a little problem. Since after some days ago, when I create a reseller account he can use the package definited on server, now he can't. I loged in a whm reseller account and I see that packages can't be used because they have been disabled because they have unlimited bandwidth or quota limits. But the account have, practicaly, unlimited bandwidth and have allow overseling on, and the quota is bigger than every package created have.

    Can anyone help me?

    Best regards,
    Claudiu Sonel
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Apr 11, 2011
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    Hello :)

    Accounts that have an unlimited bandwidth quota or unlimited disk quota are not resource limit compatible. Thus, if you have enabled "Limit accounts that reseller can create by Resource Usage", accounts will not be able to use packages with unlimited disk quota or bandwidth quota. You can create packages with very large quota/bandwidth limits to avoid this problem.

    Thank you.
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