Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

reseller (partner) license not activated

Discussion in 'General Discussion' started by Bashy, Oct 12, 2016.

Tags:
  1. Bashy

    Bashy Well-Known Member

    Joined:
    Feb 20, 2011
    Messages:
    66
    Likes Received:
    3
    Trophy Points:
    58
    Hi, i know this is a long shot but, my problem is this.

    I have (had) a cpanel license with Roboshift for a while now, i missed my last invoice due to being away and it got suspended, I paid for it as soon as i got back (Friday 12/10/2016) but the paypal payment was not allocated to my invoice automatically, Roboshift have been offline ever since, i have had no response to 2 tickets, 1 email, and one facebook contact.

    I have paid for the license but not received it, 5 days now my cpanel has not been accessible :(
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,352
    Likes Received:
    402
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    Bashy likes this.
  3. Bashy

    Bashy Well-Known Member

    Joined:
    Feb 20, 2011
    Messages:
    66
    Likes Received:
    3
    Trophy Points:
    58
    Thank you, i have just sent the same to them, i was on the understanding though that only the reseller can resolve this type of issue, i know its a long shot, i am surprised though that they have been away so long, ok, the weekends i spose i can understand, also i think there was a public holiday (Columbus day??) on Monday, so i gave them the benefit of the doubt and waited, but when there was nothing from them yesterday i became a tad concerned, again, thank you, heres hoping....
     
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice