The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Reseller plans

Discussion in 'General Discussion' started by Wicked, Mar 4, 2006.

  1. Wicked

    Wicked Well-Known Member

    Joined:
    Feb 28, 2006
    Messages:
    62
    Likes Received:
    0
    Trophy Points:
    6
    Can Resller's restore backups in Cpanel or can this only be done by the true root account?

    I am a reseller but i am told i cannot restore backups for clients and that i have to pay my provider to do this for me.

    The charge is low but i am wondering if this is a limitation of Cpanel or if my host is just trying to make more money from me.
     
  2. chirpy

    chirpy Well-Known Member

    Joined:
    Jun 15, 2002
    Messages:
    13,475
    Likes Received:
    20
    Trophy Points:
    38
    Location:
    Go on, have a guess
    No, only the root account can perform the restores because those restores have to be run in the root user context. Somewhat harsh of your provider to charge for such a fundamental service (and since they simply have to click about 2 links in WHM) but there you go :eek:
     
  3. Wicked

    Wicked Well-Known Member

    Joined:
    Feb 28, 2006
    Messages:
    62
    Likes Received:
    0
    Trophy Points:
    6
    Thanks for the help. Forgot i posted this question here.
     
Loading...

Share This Page