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Reseller SSL SMTP Address

Discussion in 'E-mail Discussions' started by MorrisDesigner, Sep 27, 2015.

  1. MorrisDesigner

    MorrisDesigner Registered

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    Anyone knows if cpanel is capable of setting up smtp over SSL using reseller smtp address for its clients when a reseller is assigned a dedicated ip address and its client is assigned by reseller's dedicated ip as shared ip

    Currently, it is the server root smtp ssl address showing in the manual setup instruction. That does not seem right if providing white label reseller accounts.

    Anyone who can help is appreciated.

    Currently, it is the server root smtp ssl address showing in the manual setup instruction for reseller's clients. That does not seem right if providing white label reseller accounts.
     
    #1 MorrisDesigner, Sep 27, 2015
    Last edited by a moderator: Sep 28, 2015
  2. Jcats

    Jcats Well-Known Member

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  3. Jcats

    Jcats Well-Known Member

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    I might of given you the wrong info actually, I just tested this and when installing an SSL it does indeed show the SSL host as the SMTP host when going to Configure Email Client in that cPanel account. You would obviously need to install an SSL on that account however.
     
  4. MorrisDesigner

    MorrisDesigner Registered

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    Thank you for your reply.

    I know what you meant. But there is something wrong at the setting and it will affect how the SPF, DNS will be setup and detect

    the problem is that

    1. reseller has a dedicated ip
    2. reseller installed the ssl for its reseller.domain.com
    3. reseller's client manual setting is showing to use server root incoming/outgoing smtp as root.domain.com

    The manual setting should at least show the reseller's ip to its own client because at the file server level, it is mapping clients domain to use reseller.domain.com as its helo mail server....this is too confusing....why not just allow reseller to have the ability to change the manual setting instead of relying on the script to detect....
     
  5. Jcats

    Jcats Well-Known Member

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    Ah true, yeah I see what you're saying, this would be probably be a good feature request to start.
     
  6. MorrisDesigner

    MorrisDesigner Registered

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  7. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Here's the latest staff response to that thread:

    Thank you.
     
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