Reseller Transfer accounts (no root)

xous

Member
Jun 12, 2007
12
0
51
Hi,

Is there a way to transfer multiple accounts from a reseller account on a server you don't have root on to a server you have root on?

I've been moving a lot of resellers onto our servers and it's becoming ridiculous to manually transfer each account.

Any API magic I can do?
 

xous

Member
Jun 12, 2007
12
0
51
Yes, currently I'm logging into each cPanel account via WHM and having it transfer the backup to the new server via sftp.
 

Gabbadude

Member
Sep 13, 2006
9
0
151
Im currently in the process of moving to a new host and I find that the cost to move all my clients over to the new host is ridiculously expensive. I would also like to know this answer
 

cPanelDavidG

Technical Product Specialist
Nov 29, 2006
11,212
15
313
Houston, TX
cPanel Access Level
Root Administrator
Hi,

Is there a way to transfer multiple accounts from a reseller account on a server you don't have root on to a server you have root on?

I've been moving a lot of resellers onto our servers and it's becoming ridiculous to manually transfer each account.

Any API magic I can do?
The only methods available to you (having only reseller access on the source server) involve transferring accounts one at a time. The two methods are:

1. Generate a full site backup, have it placed on your server and restore from this backup in WHM (a reliable method)

2. Using the "Copy an account from another server with account password" which is not a recommended method of transfer. This should be the last option to be considered for transferring accounts.
 

Gabbadude

Member
Sep 13, 2006
9
0
151
When you say "generate a full site backup", are you referring to 1 big backup of all clients doing this through WHM? or how do you mean? I know it's a stupid question, but bare with a noob :P
 

cPanelDavidG

Technical Product Specialist
Nov 29, 2006
11,212
15
313
Houston, TX
cPanel Access Level
Root Administrator
When you say "generate a full site backup", are you referring to 1 big backup of all clients doing this through WHM? or how do you mean? I know it's a stupid question, but bare with a noob :P
I am referencing when you login to the cPanel interface, click on Backups then click on Download/Generate a Full Backup :)
 

myusername

Well-Known Member
PartnerNOC
Mar 6, 2003
693
1
168
chown -R us.*yourbase*
cPanel Access Level
DataCenter Provider
Twitter
cPanelDavidG

Is there any reason that if the destination server has the reseller's username and password, that it cannot get the account list and use the transfer multiple accounts function?

I realize the remote might be using a different port for SSH but the person being moved can ask the old host for the SSH port and that problem is solved.

It just seems like a feature cPanel has been lacking forever. And I forget why. Is it worthy of a feature request or not worth the time it takes to file the bugzilla on it because it won't ever be an option?
 

cPanelDavidG

Technical Product Specialist
Nov 29, 2006
11,212
15
313
Houston, TX
cPanel Access Level
Root Administrator
cPanelDavidG

Is there any reason that if the destination server has the reseller's username and password, that it cannot get the account list and use the transfer multiple accounts function?

I realize the remote might be using a different port for SSH but the person being moved can ask the old host for the SSH port and that problem is solved.

It just seems like a feature cPanel has been lacking forever. And I forget why. Is it worthy of a feature request or not worth the time it takes to file the bugzilla on it because it won't ever be an option?
I think it would be worthy of a feature request.
 

MACscr

Well-Known Member
Sep 30, 2003
198
5
168
cPanel Access Level
Root Administrator
cPanelDavidG

Is there any reason that if the destination server has the reseller's username and password, that it cannot get the account list and use the transfer multiple accounts function?

I realize the remote might be using a different port for SSH but the person being moved can ask the old host for the SSH port and that problem is solved.

It just seems like a feature cPanel has been lacking forever. And I forget why. Is it worthy of a feature request or not worth the time it takes to file the bugzilla on it because it won't ever be an option?
cPanelDavidG,

Did a feature request get logged for this? If so, what was decided? This seems like it could be fairly easy to implement and it would definitely be useful.
 

cPanelDavidG

Technical Product Specialist
Nov 29, 2006
11,212
15
313
Houston, TX
cPanel Access Level
Root Administrator