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Reseller unable to auto/manual assign an IP

Discussion in 'General Discussion' started by zfasteddie, May 17, 2006.

  1. zfasteddie

    zfasteddie Member

    Sep 16, 2004
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    I have 2 cPanels both with the same problem. When I log in as root I am able to select an IP or have cPanel grab the next available IP. I have a reseller that can now only assign the shared IP. It doesn't matter if he selects auto assign or manually selects an IP, he only get the shared IP.

    WHM 10.8.0 cPanel 10.8.2-C101

    Started showing up with C8( something ). I upgraded to 92 hoping it would go away but hasn't. Same with 101. ( think there was a 98 in between).

    Thanks in advance,

    Ed S.
    Fibercloud, Inc.
  2. brianoz

    brianoz Well-Known Member

    Mar 13, 2004
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    Melbourne, Australia
    cPanel Access Level:
    Root Administrator
    Have you gone into the reseller control panel to see what IPs he has assigned? 'twould be a good place to start.
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