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Reseller unable to FTP using her IP's

Discussion in 'General Discussion' started by Svaha, Jun 29, 2003.

  1. Svaha

    Svaha Active Member

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    Okay, here's an ftp problem I don't know how to solve.

    I have set up a reseller. Her DNS settings appear to be correct. That is, hers are set up the same way as other resellers that do not have this problem.

    I have given her 2 IP's. She can't upload via FTP to her accounts using her IP's. She has to use the server's main IP.

    Any idea what I should look for to resolve this?

    thx.

    cPanel.net Support Ticket Number:
     
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