Reseller using more space than he is allowed... How to prevent that ?

ramystyle

Well-Known Member
Feb 9, 2004
67
0
156
Montreal
I went into Reseller center this morning and clicked "View Usage/Stats and Manage (suspend,terminate,etc)" to find out that for that specific reseller:
Disk Space Used in Meg: 6323.02
Disk Space Limit: 4662

How is that possible ?
I went back and clicked "Edit Privileges/Nameservers",

Resource Usage Limits|| Resource Max Allowed ||| Overselling Allowed
Disk Space MB* ||||||| 5000 ||||||||||||||||| NOT CHECKED
Bandwidth MB* ||||||| 200000 ||||||||||||||| NOT CHECKED
(Sorry if my table is a bit crooked)

So I'm kind of confused.. My reseller was able to go over the limit I have setup for him.. Should'nt he have a message that he cannot go over the limit or something preventing him of going over 5000 megs ?

Any help would be appreciated!
 

viraj

Well-Known Member
Sep 28, 2006
209
2
168
India
cPanel Access Level
DataCenter Provider
Twitter
Hi,

Login to WHM & navigate through the following path >> Main Menu >> Resellers >> Reseller Center >> Edit Privileges/Nameservers :

Make sure you DONT have the "Overselling Allowed" check boxes ticked.

Overselling means that the reseller will be limited by the resources they have actually used instead of the resources they have been allocated.
 

ramystyle

Well-Known Member
Feb 9, 2004
67
0
156
Montreal
Hi,

Thanks for the reply ! As mentioned in my post, the option for overselling is NOT checked.. And when I check my reseller's statistics, it shows that he used more space than allocated to him..
 

larryoverton

Registered
Jul 26, 2008
1
0
51
Look into his images folders. I found one of mine who had 1 image folder that had many images but had one image that was hacked into and was 2 GB in size. Had me going for awhile as I was moving from one server to another and like you could not figure out how a limit was exceeded like that. In fact on 1 server it listed as what it should be. The new server is the only reason I found the hack when I did.

Larry
 

Kent Brockman

Well-Known Member
PartnerNOC
Jan 20, 2008
1,255
60
178
Buenos Aires, Argentina
cPanel Access Level
Root Administrator
Check the quota assigned to the package that is using the affected domain. If resellers can set its own packages, novice ones can do a mess with the resources :P