The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Reseller using more space than he is allowed... How to prevent that ?

Discussion in 'General Discussion' started by ramystyle, Aug 3, 2008.

  1. ramystyle

    ramystyle Well-Known Member

    Joined:
    Feb 9, 2004
    Messages:
    64
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Montreal
    I went into Reseller center this morning and clicked "View Usage/Stats and Manage (suspend,terminate,etc)" to find out that for that specific reseller:
    Disk Space Used in Meg: 6323.02
    Disk Space Limit: 4662

    How is that possible ?
    I went back and clicked "Edit Privileges/Nameservers",

    Resource Usage Limits|| Resource Max Allowed ||| Overselling Allowed
    Disk Space MB* ||||||| 5000 ||||||||||||||||| NOT CHECKED
    Bandwidth MB* ||||||| 200000 ||||||||||||||| NOT CHECKED
    (Sorry if my table is a bit crooked)

    So I'm kind of confused.. My reseller was able to go over the limit I have setup for him.. Should'nt he have a message that he cannot go over the limit or something preventing him of going over 5000 megs ?

    Any help would be appreciated!
     
  2. viraj

    viraj Well-Known Member

    Joined:
    Sep 28, 2006
    Messages:
    209
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    India
    cPanel Access Level:
    DataCenter Provider
    Twitter:
    Hi,

    Login to WHM & navigate through the following path >> Main Menu >> Resellers >> Reseller Center >> Edit Privileges/Nameservers :

    Make sure you DONT have the "Overselling Allowed" check boxes ticked.

    Overselling means that the reseller will be limited by the resources they have actually used instead of the resources they have been allocated.
     
  3. ramystyle

    ramystyle Well-Known Member

    Joined:
    Feb 9, 2004
    Messages:
    64
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Montreal
    Hi,

    Thanks for the reply ! As mentioned in my post, the option for overselling is NOT checked.. And when I check my reseller's statistics, it shows that he used more space than allocated to him..
     
  4. larryoverton

    larryoverton Registered

    Joined:
    Jul 26, 2008
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Look into his images folders. I found one of mine who had 1 image folder that had many images but had one image that was hacked into and was 2 GB in size. Had me going for awhile as I was moving from one server to another and like you could not figure out how a limit was exceeded like that. In fact on 1 server it listed as what it should be. The new server is the only reason I found the hack when I did.

    Larry
     
  5. Kent Brockman

    Kent Brockman Well-Known Member

    Joined:
    Jan 20, 2008
    Messages:
    1,130
    Likes Received:
    3
    Trophy Points:
    38
    Location:
    Buenos Aires, Argentina
    cPanel Access Level:
    Root Administrator
    Twitter:
    Check the quota assigned to the package that is using the affected domain. If resellers can set its own packages, novice ones can do a mess with the resources :P
     
Loading...

Share This Page