Resellers account showing wrong suspended page

Status
Not open for further replies.

10101

Well-Known Member
Sep 4, 2003
151
0
166
Hi,

We have a suspended page for our shared clients so it lets them know to contact us when their site is suspended, which is a handy feature.

THe problem is that when a reseller is suspended, the reseller site and the clients are getting our suspended page which is not very anonymous from a resellers point of view :mad:

In the past (years ago), it would just show a blank screen for resellers if they didnt have a suspend page...
 

richy

Well-Known Member
Jun 30, 2003
275
1
168

Vaulter

Registered
Jan 6, 2005
4
0
151
richy said:
Ok, if a reseller client's site is suspended, they will be redirected to http://resellersdomain/suspended.page/ for all requests
If the reseller's site itself is suspended, all requests for http://resellersdomain/ will be sent to http://servername/suspended.page/

This is the "correct operation". If the reseller was not suspended, then the visitor would see the resellers suspension page - but since the reseller is suspended, that page cannot be accessed.
What is you have another hosting site working off the same reseller? Is there any way to get the suspended.page not to be resellersdomain/suspended.page because dats not cool =P
 
Status
Not open for further replies.