The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Resellers and reseller's accounts not working

Discussion in 'General Discussion' started by ckh, Oct 1, 2006.

  1. ckh

    ckh Well-Known Member

    Joined:
    Dec 6, 2003
    Messages:
    356
    Likes Received:
    1
    Trophy Points:
    18
    Location:
    Phoenix, AZ
    cPanel Access Level:
    DataCenter Provider
    Any idea why resellers and their accounts aren't working? This is whether their account is owned by themselves or root.

    hosting accounts owned by root are working fine, just the resellers and their accounts.

    Thanks
    Chris
     
  2. ckh

    ckh Well-Known Member

    Joined:
    Dec 6, 2003
    Messages:
    356
    Likes Received:
    1
    Trophy Points:
    18
    Location:
    Phoenix, AZ
    cPanel Access Level:
    DataCenter Provider
    More info. Seems the IP addresses other than the base IP address aren't working. Each reseller has an IP address assigned to it.

    When viewing IP usage, only the base shows any domains using it. Was working before the server locked up today and required a reboot.
     
  3. ckh

    ckh Well-Known Member

    Joined:
    Dec 6, 2003
    Messages:
    356
    Likes Received:
    1
    Trophy Points:
    18
    Location:
    Phoenix, AZ
    cPanel Access Level:
    DataCenter Provider
    Updated to the latest release, rebooted the server and all is well.
     
  4. angelina_holy

    angelina_holy Well-Known Member

    Joined:
    Aug 6, 2006
    Messages:
    113
    Likes Received:
    0
    Trophy Points:
    16
    great :D all is well.
     
Loading...

Share This Page