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Resellers

Discussion in 'General Discussion' started by TomBullock, Apr 29, 2009.

  1. TomBullock

    TomBullock Active Member

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    Hello

    If I wanted a reseller to have 10GB space and 10GB bandwidth, do I just set them values in a normal cPanel package? Or do I have to set them within the reseller section of WHM?

    Thanks
    Thomas
     
  2. viraj

    viraj Well-Known Member

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    You need to set the limits in the reseller section of WHM..
     
  3. PlatinumServerM

    PlatinumServerM Well-Known Member
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    If you are referring to the reseller's allotments, then it has to be set in the reseller section. If you are referring to the reseller's domain's space/bandwidth, then that can be set from a package.
     
  4. TomBullock

    TomBullock Active Member

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    So would it be best to create a ACP list for each reseller package I have?

    I tried to use the "Limit accounts that USERNAME can create by Resource Usage" but It wouldn't let me create any accounts under the resellers WHM. There was 10GB space and 100GB bandwidth so I cant imagine there being any resource issues.
     
  5. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    I'm assuming you're referring to ACLs. ACLs are like Packages but for Reseller Privileges. This is useful if you want to create many resellers with similar privileges, for example: if you're selling reseller hosting plans.

    What error did you encounter when creating the account?
     
  6. TomBullock

    TomBullock Active Member

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    Yes I meant ACLs.

    If I go into the "Reseller" section, then "Edit Privileges/Nameservers", then "Limit accounts that USERNAME can create by Resource Usage" and enter the disk space and bandwidth as say, 10GB each. Save that list.

    If I then login to the resellers WHM, click "Create Account" and scroll down to the "Package" section, all the packages are highlighted red, obviously meaning it cannot create the account due to limits. But, the package that is only 20MB space and bandwidth and is no where near the limits.

    Sorry if its hard to understand, its hard to explain lol.

    Thanks
    Thomas
     
  7. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    The resource usage set on the screen is for 10 GB for that entire reseller (including accounts under their reseller account) - not per account. Perhaps that better explains why you are encountering this issue?
     
  8. TomBullock

    TomBullock Active Member

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    So the 10GB is the space for the resellers cPanel and all the cPanel he/she creates?
     
  9. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Correct. That means all the cPanel users that reseller creates plus the space used by the reseller themself cannot exceed 10 GB. If 10 GB is exceeded, then the reseller is considered to have exceed their reseller disk quota.
     
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