Reset DNS Zone causing duplicate entries.

Jeff P. · Nov 25, 2016

I added custom DKIM, SPF and DMARC to my zone templates.

When I reset a zone, it duplicated those entries each time it is reset.

What can I do to prevent this?

My Custom Entries:

%domain%. %nsttl% IN TXT "v=spf1 mx include:send.aweber.com -all"

default._domainkey IN TXT "v=DKIM1; k=rsa; p=blahblahblahblah\;

_dmarc.%domain%. IN TXT "v=DMARC1; p=none; sp=none; rua=mailto:blah@gmail.com!10m; ruf=mailto:blah@gmail.com!10m; rf=afrf; pct=100; ri=86400"

cPanelMichael · Nov 28, 2016

Hello,

Custom TXT entries are preserved when resetting a DNS Zone. This is referenced in the confirmation message:

Are you sure you wish to reset the zone example.tld to its default values? All custom entries will be lost except for TXT records, subdomains will be restored.
Click to expand...

You'd have to temporarily remove the custom TXT records from the zone template before resetting a zone to prevent the duplicate records. I recommend opening a feature request for the ability to disable TXT record preservation during zone resets via:

Submit A Feature Request

Thank you.

Forums

The Community Forums

Interact with an entire community of cPanel & WHM users!

Reset DNS Zone causing duplicate entries.

Jeff P. Active Member

cPanelMichael Technical Support Community Manager
Staff Member

Unable to delete MX records or Zone Reset

Reset ALL DNS Zones

ns2.* zone corrupt, unable to reset the zone

Reset HTTP DCV

Reset cPanel server initial config issue

Share This Page

Useful Searches

The Community Forums

Interact with an entire community of cPanel & WHM users!

Reset DNS Zone causing duplicate entries.

Jeff P. Active Member

cPanelMichael Technical Support Community Manager Staff Member

Unable to delete MX records or Zone Reset

Reset ALL DNS Zones

ns2.* zone corrupt, unable to reset the zone

Reset HTTP DCV

Reset cPanel server initial config issue

Share This Page

cPanelMichael Technical Support Community Manager
Staff Member