Reset Password link not sending mail

kabatak

Well-Known Member
Jun 10, 2009
148
7
68
Hello, The Reset Password link via Cpanel login page is not sending mail (or is probably sending by I'm not getting it). What issues or configuration should I be checking?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
Hello :)

You may need to consult with your web hosting provider if you do not have root access to your server. If you do have root access, look for any specific errors in the following log file when you use the reset password option:

# /usr/local/cpanel/logs/error_log

You can also search /var/log/exim_mainlog for the message to see if it was sent out by the server.

Thank you.