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Resetting WHM password

Discussion in 'General Discussion' started by Kausik, Aug 3, 2015.

  1. Kausik

    Kausik Member

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    Hi, I took over a website recently and I'm trying to log onto WHM to change some stuff there but I don't know the WHM password. Is there any way for me to reset it? I have access to cPanel but not SSH. All the reset WHM password manuals, I've come across all require me to be inside WHM to change it but I can't get there. Thanks!!
     
  2. Arkaic

    Arkaic Active Member

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    If you do not have SSH root or WHM access then you cannot change the password.
     
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  3. Kausik

    Kausik Member

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    oh thanks. do you know how to do it if I had SSH access? I should be getting that soon.
     
  4. Arkaic

    Arkaic Active Member

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    Yes, just type:
    passwd
    Then you will be prompted for the new password.
     
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  5. Kausik

    Kausik Member

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    Thank you very much!
     
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    You can also change the root password via Web Host Manager once it's accessible:

    "WHM Home » Server Configuration » Change Root Password"

    Thank you.
     
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  7. Kausik

    Kausik Member

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    Thanks Micheal. I will try that once I can log into my WHM. I don't know the password currently.
     
  8. 24x7server

    24x7server Well-Known Member

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    Hello,

    I think you will have to reset your root password through KVM console using single user mode OR contact your server provider. They will try to reset it for you.
     
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  9. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Yes, as mentioned, you will likely need to consult with your provider and request they change the root password on your behalf.

    Thank you.
     
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  10. Kausik

    Kausik Member

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    My provider helped me with resetting the SSH password and now I have access to WHM as well. Thanks everyone!
     
  11. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    I'm happy to see the issue is now resolved. Thank you for updating us with the outcome.
     
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