Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Resource usage after account transfers

Discussion in 'General Discussion' started by apc1, Dec 28, 2006.

  1. apc1

    apc1 Well-Known Member

    Joined:
    Oct 18, 2004
    Messages:
    123
    Likes Received:
    0
    Trophy Points:
    166
    I recently transferred a bunch of sites for a customer, which were previously owned by root and allocated unlimited resources on the other server.

    The customer's bandwidth limit is set to 50GB with no oversell, but already in just over a week just one of his sites has used 70GB and the account has not been suspended, and he has another 70 sites as well.

    Why is WHM ignoring the bandwidth limit and what can I do about it?
     
    #1 apc1, Dec 28, 2006
  2. mohit

    mohit Well-Known Member

    Joined:
    Jul 12, 2005
    Messages:
    553
    Likes Received:
    0
    Trophy Points:
    166
    Location:
    Sticky On Internet
    hi,
    try checking the ownership of the accounts under him, also check the bandwidth limit in the package they are using, if iam not mistaken Copying account keeps the copied account on destination server with package and allocation to same as the source server.

    So if your new server you've moved this account to doesn't have this package defined/copied it would not count towards total usage in his account.

    see ya,
    mohit
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 mohit, Dec 28, 2006
  3. apc1

    apc1 Well-Known Member

    Joined:
    Oct 18, 2004
    Messages:
    123
    Likes Received:
    0
    Trophy Points:
    166

    Thanks.

    The ownerships are all correct, but there are no packages defined which is how they transferred.

    But the point is; the reseller account should surely be restricted to the resources allocated?
     
    #3 apc1, Dec 28, 2006
  4. mohit

    mohit Well-Known Member

    Joined:
    Jul 12, 2005
    Messages:
    553
    Likes Received:
    0
    Trophy Points:
    166
    Location:
    Sticky On Internet
    hi,
    yes you are correct to some extent but technically how come a reseller is hosting a domain when they don't have a package and resource limit defined.

    so if those domains are hosted by pulling the package allocation from a remote server you would need to specify and restrict them as per your set limits.

    even if you think this is a bug you can place a bug or enhancement request.

    see ya,
    mohit
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 mohit, Dec 28, 2006
  5. apc1

    apc1 Well-Known Member

    Joined:
    Oct 18, 2004
    Messages:
    123
    Likes Received:
    0
    Trophy Points:
    166

    The accounts were pulled from the remote, original server which hosted the accounts under the root account and had no packages defined.

    Even so, if I set an overall resource limit for that reseller account, surely WHM should only allow up to those limits regardless of how the user arranges his packages?
     
    #5 apc1, Dec 28, 2006
(You must log in or sign up to post here.)
Loading...
Similar Threads - Resource usage account
  1. Sudheer

    CPU usage resource limit reached

    Sudheer, Jun 14, 2018, in forum: General Discussion
    Replies:
    1
    Views:
    48
    cPanelMichael
    Jun 14, 2018
  2. cPanelResources

    Tutorial CSF/LFD - Excessive Resource Usage - Process Time

    cPanelResources, May 30, 2018, in forum: Workarounds and Optimization
    Replies:
    0
    Views:
    130
    cPanelResources
    May 30, 2018
  3. Tim@PPG

    Spamd Resource Usage

    Tim@PPG, May 23, 2018, in forum: E-mail Discussion
    Replies:
    1
    Views:
    64
    cPanelLauren
    May 23, 2018
  4. dcusimano

    lfd reporting excessive resource usage / suspicious process "spamd child"

    dcusimano, May 16, 2018, in forum: Security
    Replies:
    2
    Views:
    434
    cPanelLauren
    May 16, 2018
  5. Clixer

    Excessive resource usage: memcached

    Clixer, May 14, 2018, in forum: General Discussion
    Replies:
    10
    Views:
    133
    Clixer
    May 17, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice