Bestwisher

Registered
Mar 28, 2022
2
0
1
Bangladesh
cPanel Access Level
Website Owner
Resource Usage Dashboard shows, "You have reached the entry processes (the number of simultaneously running php and cgi scripts, as well as cron jobs and shell sessions) limit 60 times"

But 'Entry process' Graph shows it didn't reach the limit.

But 'Faults' Graph shows it reached the limit 60 times!

I am confused about which data is correct?

Where is the error and how to solve it? Please help me!


Screenshot 2022-03-28 141140.pngScreenshot 2022-03-28 161309.png

I attach all the related screenshot
 
Last edited by a moderator:

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
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Hey there! This would be a great question for CloudLinux if the data isn't matching up how you expect. If your CloudLinux license was purchased through cPanel you can open a ticket directly with our team, but if not, it would be best to contact CloudLinux directly to see what they have to say on this issue.
 

Bestwisher

Registered
Mar 28, 2022
2
0
1
Bangladesh
cPanel Access Level
Website Owner
Hello! On 28th March when the incident happened, my "Freshping" data said it was an HTTP Error 508 and my site was down for 10sec! I tried to fix the issue. My site is OK so far but I am not sure if the issue is resolved permanently or not!

Is there any option on cPanel to find out the cause of this type of issue?

Screenshot 2022-03-29 225219.png
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
10,431
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It depends - the only thing you could do on the server side would be to check the Apache logs to see if there were any issues logged at that time. If not, a 10-second outage seems very small, as services would not have been restarted that quickly, so it could be a random issue that wasn't even on your server.