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restart services A fatal error or timeout occurred while processing this directive.

Discussion in 'General Discussion' started by renren, Jun 24, 2016.

  1. renren

    renren Registered

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    today when i restart services

    Code:
    display
    
    A fatal error or timeout occurred while processing this directive.
    
    
    Multiple versions of the nscd are installed: 2.12-1.166.el6_7.7
    2.12-1.192.el6 at /usr/local/cpanel/Cpanel/SysPkgs/YUM.pm line 422.
    at /usr/local/cpanel/Cpanel/SysPkgs/YUM.pm line 422.
        Cpanel::SysPkgs::YUM::installed_package_version(Cpanel::SysPkgs::YUM=HASH(0x2552838), "nscd") called at /usr/local/cpanel/Cpanel/NSCD/Recommended.pm line 40
        Cpanel::NSCD::Recommended::get_report() called at /usr/local/cpanel/Cpanel/Services.pm line 34
        Cpanel::Services::_get_services() called at /usr/local/cpanel/Cpanel/Services.pm line 153
        Cpanel::Services::get_name("httpd") called at /usr/local/cpanel/Whostmgr/RestartSrv.pm line 20
        Whostmgr::RestartSrv::restartsrv_html_page("httpd", "Apache Web Server", "reshttpd", undef) called at whostmgr/bin/whostmgr.pl line 3012
        main::reshttpd() called at whostmgr/bin/whostmgr.pl line 647
    
    

    cloud you help me solve this problem
     
    #1 renren, Jun 24, 2016
    Last edited by a moderator: Jun 24, 2016
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello,

    Please post the output from the following command:

    Code:
    rpm -qa|grep nscd
    The error message indicates duplicate NSCD packages, meaning you may need to remove the duplicate RPM before you can successfully run the "yum update" command.

    Thank you.
     
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