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Restore a Full Backup/cpmove File "rying to chdir to . does not exist."

Discussion in 'Data Protection' started by rowl3y, Feb 26, 2014.

  1. rowl3y

    rowl3y Registered

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    Hi all,

    Please could you help me here. I have moved account over from an other server.. There was a problem with the account so I removed the account to restore the account from the cpmove back up ..

    When i do this I get this error

    Searching /home....
    Found cpmove-***** !
    Trying to chdir to . does not exist.checked 3 files.....

    I have rename the file from cpmove-*****-8272858.tar.gz as it was on here thats what was needed to do.

    I have root access to server & whm .

    All the best
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    How was this backup archive generated? Have you tried restoring it via the command line? EX:

    Code:
    /scripts/restorepkg username
    Thank you.
     
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  3. rowl3y

    rowl3y Registered

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    Hi there,

    The backwas made when i was moving server from the cpanel .. Moving account with password ..

    No I have not tried that way as i don't know how to ?
     
  4. rowl3y

    rowl3y Registered

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    Hi there, I have done this way now .

    /scripts/restorepkg username

    It has worked and restored the account but now its just showing a white page ?

    [Removed Actual Domain Name]
     
  5. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Have you checked to make sure all of the contents are in it's public_html directory? Do you notice any error message in the Apache error log or any individual error_log file within the account?

    Thank you.
     
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