Restore a Full Backup/cpmove File "rying to chdir to . does not exist."

rowl3y

Registered
Feb 26, 2014
3
0
1
cPanel Access Level
Root Administrator
Hi all,

Please could you help me here. I have moved account over from an other server.. There was a problem with the account so I removed the account to restore the account from the cpmove back up ..

When i do this I get this error

Searching /home....
Found cpmove-***** !
Trying to chdir to . does not exist.checked 3 files.....

I have rename the file from cpmove-*****-8272858.tar.gz as it was on here thats what was needed to do.

I have root access to server & whm .

All the best
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
Hello :)

How was this backup archive generated? Have you tried restoring it via the command line? EX:

Code:
/scripts/restorepkg username
Thank you.
 

rowl3y

Registered
Feb 26, 2014
3
0
1
cPanel Access Level
Root Administrator
Hi there,

The backwas made when i was moving server from the cpanel .. Moving account with password ..

No I have not tried that way as i don't know how to ?
 

rowl3y

Registered
Feb 26, 2014
3
0
1
cPanel Access Level
Root Administrator
Hi there, I have done this way now .

/scripts/restorepkg username

It has worked and restored the account but now its just showing a white page ?

[Removed Actual Domain Name]
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
Have you checked to make sure all of the contents are in it's public_html directory? Do you notice any error message in the Apache error log or any individual error_log file within the account?

Thank you.