Restore a Home Directory Backup to Remote Server

postcd

Well-Known Member
Oct 22, 2010
717
19
68
When You google "A fatal error or timeout occurred while processing this directive."
You will find alot of pages regarding this.

It seems that this error is happening repeatedly for me when i go to cpanel / Download a Home Directory Backup
and then restore this backup on other server using cPanel / Backup / "Restore a Home Directory Backup"

This remote server has default home directory as /home1/username/... source server has /home/username/...

Isn't that a bug that file structure is incompatible somehow?

I see that error when i try to restore mysql, then client reports this error when he try to access cpanel. I am not interested to provide server access.

destination: WHM 62.0 (build 16)
Source: WHM 62.0 (build 17)
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,222
463
Hello,

Could you let us know what is output to /usr/local/cpanel/logs/error_log when you encounter this error message?

Thank you.
 
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