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Restore account : Trying to chdir to . does not exist.checked 44 files

Discussion in 'Data Protection' started by furquan, Jul 31, 2012.

  1. furquan

    furquan Well-Known Member

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    Hello All

    I have an account to restore and the format of the file is "cpmove-someuser.1343765187.tar.gz"

    I selected this option "Restore a Full Backup/cpmove file" in WHM and after I specify the file name, I get this error :-

    Restore for someuser.1343765187.tar.gz

    Searching /home....
    Found cpmove-someuser.1343765187.tar.gz !
    Trying to chdir to . does not exist.checked 44 files.


    Can some one shed some light on this and possible resolution to this issue ?

    Thank you,
     
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  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    Hello :)

    Please try renaming this file to:

    cpmove-username.tar.gz

    If it continues to output the same error message, please try extracting the archive manually to ensure it's not corrupted.

    Thank you.
     
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  3. septi

    septi Active Member

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    It works I wonder why
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    The backup was not named in the correct format. The following formats are valid:

    cpmove-{USER}
    cpmove-{USER}.tar
    cpmove-{USER}.tar.gz
    USER.tar
    USER.tar.gz
    backup-{BACKUP-DATE_TIME}_{USER}.tar
    backup-{BACKUP-DATE_TIME}_{USER}.tar.gz

    Thank you.
     
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